Lost or Stolen Visa Debit Card?
Please call to report lost or stolen debit cards immediately to avoid any impact to your checking account. During normal working hours (Monday - Friday, 9:00 am to 5:00 pm), please call 540-778-2294 or
1-877-661-3431. After work hours or on weekends and holidays, please call Visa Global Customer Care Services at 1-800-847-2911.
Once you have phoned us, please watch your account for fraudulent activity. If you find any transactions not authorized by you, please go to your nearest branch and fill out a Transaction Dispute Form.
Lost or Stolen Visa Credit Card?
Please contact Visa Global Customer Care Services at 1-800-847-2911.
Lost or Stolen MasterCard Credit Card?
Please contact the MasterCard Assistance Center at 1-800-307-7309.