Make Online Banking Personal Again.
If you like our mobile banking, you'll love our new online experience. Please review the below sections for important information and features, or our Digital Banking FAQs.
What do I use to login with for the first time?
- Access the new platform by clicking the 'Login' button on the top-right corner of our website
- Enter your current Online Banking ID
- Enter your current Online Banking Password
- You will be asked to establish Two-Factor Authentication (2FA), for enhanced security
- We recommend entering a current cell phone number to receive the verification code via text or call. We also support authenticator apps such as Authy®.
- You may select 'Don't ask for codes again while using this browser', if you do not wish to have a code sent for each sign on. Note: we do not recommend selecting this if you are using a public device.
- Two-Factor Authentication will replace the previous features of watermarks and security questions.
I don't remember my login information, or may be locked out.
Great news! You can click the 'Forgot' link on the sign-on page, and reset your credentials. Simply enter your Username and Email.
If you don't remember this information, click 'Try another way', and you can reset by entering your social security number and Pioneer Bank account number.
What are the new features?
- Add a profile
- If you're on a shared device in the household, you can easily switch back and forth between profiles. Or switch between a business and personal account.
- Manage Cards
- Manage your Pioneer Bank Debit or Credit card easily! You can turn the card off or on, report lost/stolen, and activate. There are also Enhanced Card Controls where to you can set alerts and protections. Learn more about card controls here.
- Start a Conversation
- Message our representatives directly within the online banking portal!
- Accounts and Transactions
- On your first time logging in, you will see a brief overview on how to navigate the site. Configure and display your Dashboard anyway you like! You can also tag transactions in pre-defined categories, or create your own. Better yet, the experience will follow you to our mobile app, and vice versa.
- Make Payments
- Easily pay a person or business quickly.
- Mobile Deposit
- Easily request your account(s) to be enrolled for mobile deposits in our Pioneer Bank Mobile App.
- Make Payments to your Pioneer Bank Credit Card
- You can view your Pioneer Bank Credit Card information, like transactions, amount due, and more! Making a payment is easy! Simply enter the amount you wish to pay and click 'Pay'.
- Track Spending Habits with Cash$ync
- Click into your account, and select 'Cash$ync'. From here our Cash$ync program will allow you to track money flow, categorize spending, set budgets, savings goals, receive alerts, and more!
- Update Your Information
- In your profile, you can update information like phone numbers, email address, physical address, and user name.
- Light and Dark Modes
- You can choose between light or dark modes for viewing on your devices. By default, the new site will default to light mode.