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Privacy Policy

Click here to view our Privacy Policy in PDF format, which includes our Mail In form.
 

What Does Pioneer Bank Do With Your Personal Information?

Rev. Date 11/18

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and Credit History
  • Account balances and Transaction History
  • Payment History and Income
  • When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Pioneer Bank chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Pioneer Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes
information about your transactions and experiences
Yes Yes
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you  
Yes Yes
For nonaffiliates to market to you No We Do Not Share
Mail-in Form

Print and mail the form below. Retain Disclosure above for your records.

Pioneer Bank
P.O. Box 10

Stanley, VA 22851

If you have a joint account your choice(s) will apply to everyone on your account unless you mark below.

☐ Apply my choices only to me


Mark if you want to limit:

☐ Do not allow your affiliates to use my personal information to market to me.

☐ Do not share my personal information with nonaffiliates to market their products and services to me.

☐ Do not share information about creditworthiness with your affiliates for their everyday business purposes.


Name:

 

Address:

 

City, State, Zip:

 

Account Number:

 

To limit our sharing
  • Call toll-free 1-877-661-3431 - our menu will prompt you through your choice(s)
  • Mail the form (available in PDF version of Privacy notice attached above)
Please note: if you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at anytime to limit our sharing.
 Questions? Call toll-free 1-877-661-3431
Who We Are
Who is providing this notice? Pioneer Bank.
What We Do
How does Pioneer Bank protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you.
How does Pioneer Bank collect my information? We collect your personal information, for example, when you
  • Open an account or deposit or Pay your bills
  • Deposit money or Apply for a loan
  • Use your credit or debit card
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
  • Our affiliates include companies with Pioneer name, such as Pioneer Financial Services, LLC.
Non‑Affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Pioneer Bank does not share with nonaffiliated companies so they can market to you.
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing companies include insurance companies and financial product or service companies.